Technical precision, emotional connection

LIFESTYLE OPERATIONS

By addressing both the emotional and practical aspects of hotel operations, we are able to provide guests with an experience they want to enjoy again.

QUALITY ASSURANCE –Expense Controls
Capital Budget Planning
Preventative Maintenance
Secret Shops & Inspections
Sanitation & Health Accountability
Service Protocol Compliance

INFORMATION TECHNOLOGY –Systems Analysis & Procurement
Consolidate disparate, siloed data into unified analysis
Third Party I.T. Management
PCI, ADA and GDPR Compliance
IP safeguards & data governance

GUEST EXPERIENCE –Curated amenities, services and programming
Reputation Management
Optical health and safety measures
Unexpected Surprise & Delights